GUIDEWELL BLUE CROSS BLUE SHIELD OF FLORIDA — Strategic Account Dossier

Complete account intelligence — every field TechDirector tracks for this account.

Executive Summary

Company: GUIDEWELL BLUE CROSS BLUE SHIELD OF FLORIDA
Industry: Health Care Equipment & Services
Employees: Not available
Annual Revenue: Not available
Classification: Tier 1 / Strategic
Priority Flags: MVP (Most Valuable Partner — priority account requiring focused attention)
Account Status: Active
Account Sentiment: Neutral
Renewal Timeframe: 2028 Q 2
Renewal Risk: 5

Composite Scores

Account Health Score: n/a/100
- Subscores: Data Completeness 0 / VCF Footprint 8 / Deployment Rate 30 / Engagement 17 / Risk Profile 14
Intelligence Score: 98/100
TAM Value Score: 39/100

Public Company Profile

	• Area: AM-SOUTHEAST
	• District: SE-SUNSHINE
	• Account Website: guidewell.com
	• Public/Private: Private

VCF Status

VCF Plan Health: Yellow
VCF Version: vSphere 8.x
VCF Cores Entitled: 35768
Cores by Version: vSphere 8.x: 35768
Deployment Model: Standard
VCF Path: Brownfield
Adoption Stage: No VCF Adoption
VCF 9 Plans: VCF 9.1.x
VCF 9 Blockers: No Blockers

Infrastructure & Cloud Strategy

Cloud Strategy: Hybrid (Public+Private)
Primary Hyperscaler: AWS, Azure
Workload Distribution: 25% Public Cloud, 50% Private Cloud, 25% Mainframe
Compute Vendor: HPE
Storage Platform: Everpure (Pure)
Network Vendor: Cisco
Firewall Vendor: Zscaler
Load Balancer Vendor: F5

Product Consumption

Overall Deployment Rate: 76% (6574253 / 8691992)

Products

	• VSPHERE: Entitled 35768, Deployed 33400, Adoption High
	• VSAN: Entitled 480, Deployed 0, Adoption Shelfware
	• NSX: Entitled 0, Deployed 0, Adoption Shelfware
	• VCF OPERATIONS: Entitled 10000, Deployed 0, Adoption Shelfware
	• VCF SDDC: Entitled 0, Deployed 0, Adoption Shelfware
	• VCF AUTOMATION: Entitled 0, Deployed 0, Adoption Shelfware
	• VKS: Entitled 0, Deployed 0, Adoption Shelfware

Applications

ERP (4)

	• Peoplesoft FSCM
	• PeopleSoft HCM
	• SAP Finance
	• Oracle HCM

Financial (8)

	• Diamond
	• QNXT
	• HITS/CAPS
	• AccumWise/Accumuilators
	• PBM Prime
	• PMT (Product Management Tools)
	• Enrollpoint
	• Saphire/NASCO

Other (6)

	• Florida Blue Portal
	• Omnissa Virtual Desktop
	• Prior Authorization AI
	• IBM API Connect / Datapower
	• GWDP (Guidewell Data Platform)
	• Online Health/ Well Frame

SaaS (1)

	• Member Website/Mobile App (MWS)

Tech Debt Signals

Legacy health insurance claims systems. Mainframe at 15% for core claims processing. GuideWell subsidiary systems may be on separate infrastructure stacks.

Cloud Strategy Assessment

80% public cloud is the highest ratio for any health insurance account in the portfolio. This extreme cloud adoption for a HIPAA-regulated entity suggests either a cloud-native modernization strategy or that most workloads are SaaS rather than IaaS.

DevOps Platform Assessment

OpenShift Pipelines for container CI/CD. Limited DevOps tooling documented.