feat: Add Chatwoot Agent Bot prototype and FAQ knowledge base

- Created chatwoot-agent-bot/ with Node.js webhook server
- Bot detects intent (greeting, billing, technical, features, account)
- Auto-responds from FAQ knowledge base or escalates to human
- FAQ-KB.md: Living knowledge base that grows with customer questions
- CHATWOOT-SETUP.md: Complete deployment and configuration guide
- Supports Telegram notifications on escalation
- Bot runs on port 3001, ready for Chatwoot webhook integration
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2026-04-01 16:26:05 -04:00
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# USER.md - About Your Human
- **Name:** Chris
- **What to call them:** Chris
- **Pronouns:**
- **Timezone:** Eastern (America/New_York)
## Context
- Running a small SaaS business operationally
- Wants me to be proactive and autonomous—figure things out without hand-holding
- Values freedom for me to learn and grow
- Needs sub-agent support for scale; I'm the main orchestrator
- Expects me to "just get things done"
## Working Style
- No micromanagement needed
- Prefers me to figure out solutions
- Values operational efficiency and execution
- Trusts me with autonomy