feat: Add Chatwoot Agent Bot prototype and FAQ knowledge base

- Created chatwoot-agent-bot/ with Node.js webhook server
- Bot detects intent (greeting, billing, technical, features, account)
- Auto-responds from FAQ knowledge base or escalates to human
- FAQ-KB.md: Living knowledge base that grows with customer questions
- CHATWOOT-SETUP.md: Complete deployment and configuration guide
- Supports Telegram notifications on escalation
- Bot runs on port 3001, ready for Chatwoot webhook integration

agents/marketing-content/research/product-brief.md

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+# HOA LedgerIQ Product Brief
+**Research Date:** 2026-03-12  
+**Source:** https://www.hoaledgeriq.com
+
+## Product Overview
+**HOA LedgerIQ** is an AI-powered financial management platform specifically designed for homeowners associations (HOAs) and condominium associations. The platform brings "enterprise-grade AI analytics to community associations of any size."
+
+## Target Audience
+- **Primary:** Board Treasurers, Board Presidents
+- **Secondary:** Property Management Firms, Community CPAs
+- **Tertiary:** Self-Managed HOAs (small communities)
+
+## Key Value Propositions
+
+### 1. AI-Powered Financial Intelligence
+- GPT-4 powered investment recommendations
+- Proactive anomaly alerts and funding shortfall warnings
+- AI-rated health scores for Operating and Reserve funds
+- Plain-English answers to complex financial questions without needing a CPA
+
+### 2. Real-Time Financial Visibility
+- Budget vs. actuals variance reporting in real-time
+- Predictive cash flow modeling
+- Cash flow optimization and capital project timing
+
+### 3. Reserve Fund Management
+- 5-year comprehensive capital project planning
+- Asset inventory tracking (date of last repair, expected lifespan)
+- Continuous planning capability (not just stale reserve studies)
+- Reserve study renewal reminders
+
+### 4. Operational Efficiency
+- Automated late-fee calculations and escalation workflows
+- One-click professional board reports (PDF/Excel)
+- Complete audit trail with timestamped, signed transactions
+- Delinquency tracking with automated homeowner reminders
+
+### 5. Multi-Entity Support
+- Mixed Purpose Community management (SFH, Condo, Apartment)
+- Multi-property management for Enterprise tier
+- Role-based access control for board members
+
+## Pricing Structure
+
+| Tier | Price | Units | Key Differentiator |
+|------|-------|-------|-------------------|
+| **Starter** | $49/mo | Up to 100 | Basic tracking, no AI |
+| **Professional** | $99/mo | Up to 500 | Full AI features |
+| **Enterprise** | Custom | Unlimited | API, SLA, custom onboarding |
+
+## Competitive Differentiation
+- **AI at the core:** Not just accounting software with AI bolted on
+- **Active vs. passive:** Turns the "stale reserve study into an ongoing, active process"
+- **Investment optimization:** Specific focus on maximizing investment income while maintaining liquidity
+- **Plain English:** Communicates complex financial concepts in accessible language
+
+## Launch Status
+- **Status:** Pre-launch (waitlist/early access phase)
+- **Launch Timeline:** "Launching in 60 days" (from March 2026)
+- **Trial:** 30-day free trial, no contracts, no setup fees
+
+## Website Scoring (1-10)
+
+### What's Strong (8/10)
+1. **Clear positioning:** AI-powered finance for HOAs is distinct
+2. **Specific use cases:** Real conversation examples ("What investment strategy should we implement...")
+3. **Feature-benefit mapping:** Each feature clearly tied to board member pain points
+4. **Trust signals:** Audit-ready compliance, CPA endorsements, role-based access
+5. **Transparent pricing:** Clear distinction between tiers
+
+### What's Missing/Weak (areas to improve)
+1. **No testimonials yet:** Expected for pre-launch, but critical for conversion
+2. **No case studies:** Would benefit from "pilot community" stories
+3. **Limited about/team info:** Trust-building for financial software
+4. **No integration mentions:** QuickBooks? Yardi? Buildium? (only API for Enterprise)
+5. **Security specifics:** Generic "🔒" icons but no SOC 2, encryption details, etc.
+
+## Voice & Tone
+- **Primary:** Professional, modern, capable, confident
+- **Secondary:** Approachable, educational (ditches jargon, speaks plain English)
+- **Avoid:** Corporate buzzword speak, overly technical, condescending
+- **Energy:** Efficient without being rushed, sophisticated without being snobby
+
+## Key Messages to Amplify
+1. "Stop wasting time with outdated & manual spreadsheets"
+2. "Enterprise-grade AI for communities of any size"
+3. "Get answers without needing a CPA on speed dial"
+4. "Ditch the spreadsheets" (commerce theme)
+5. "Before the board meeting" (proactive vs. reactive)