feat: Add Chatwoot Agent Bot prototype and FAQ knowledge base

- Created chatwoot-agent-bot/ with Node.js webhook server
- Bot detects intent (greeting, billing, technical, features, account)
- Auto-responds from FAQ knowledge base or escalates to human
- FAQ-KB.md: Living knowledge base that grows with customer questions
- CHATWOOT-SETUP.md: Complete deployment and configuration guide
- Supports Telegram notifications on escalation
- Bot runs on port 3001, ready for Chatwoot webhook integration
This commit is contained in:
2026-04-01 16:26:05 -04:00
parent 7ba19752de
commit 5319bcd30b
1074 changed files with 456376 additions and 0 deletions

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// ../config.js accepts options via environment variables
const options = {}
if (process.env.DOTENV_CONFIG_ENCODING != null) {
options.encoding = process.env.DOTENV_CONFIG_ENCODING
}
if (process.env.DOTENV_CONFIG_PATH != null) {
options.path = process.env.DOTENV_CONFIG_PATH
}
if (process.env.DOTENV_CONFIG_QUIET != null) {
options.quiet = process.env.DOTENV_CONFIG_QUIET
}
if (process.env.DOTENV_CONFIG_DEBUG != null) {
options.debug = process.env.DOTENV_CONFIG_DEBUG
}
if (process.env.DOTENV_CONFIG_OVERRIDE != null) {
options.override = process.env.DOTENV_CONFIG_OVERRIDE
}
if (process.env.DOTENV_CONFIG_DOTENV_KEY != null) {
options.DOTENV_KEY = process.env.DOTENV_CONFIG_DOTENV_KEY
}
module.exports = options