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feat: Add Chatwoot Agent Bot prototype and FAQ knowledge base

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- Created chatwoot-agent-bot/ with Node.js webhook server
- Bot detects intent (greeting, billing, technical, features, account)
- Auto-responds from FAQ knowledge base or escalates to human
- FAQ-KB.md: Living knowledge base that grows with customer questions
- CHATWOOT-SETUP.md: Complete deployment and configuration guide
- Supports Telegram notifications on escalation
- Bot runs on port 3001, ready for Chatwoot webhook integration
This commit is contained in:
olsch01
2026-04-01 16:26:05 -04:00
parent 7ba19752de
commit 5319bcd30b
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chatwoot-agent-bot/node_modules/qs/.github/SECURITY.md generated vendored Normal file
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# Security
Please file a private vulnerability report via GitHub, email [@ljharb](https://github.com/ljharb), or see https://tidelift.com/security if you have a potential security vulnerability to report.
## Incident Response Plan
Please see our [Incident Response Plan](https://github.com/ljharb/.github/blob/main/INCIDENT_RESPONSE_PLAN.md).
## Threat Model
Please see [THREAT_MODEL.md](./THREAT_MODEL.md).