feat: Add Chatwoot Agent Bot prototype and FAQ knowledge base
- Created chatwoot-agent-bot/ with Node.js webhook server - Bot detects intent (greeting, billing, technical, features, account) - Auto-responds from FAQ knowledge base or escalates to human - FAQ-KB.md: Living knowledge base that grows with customer questions - CHATWOOT-SETUP.md: Complete deployment and configuration guide - Supports Telegram notifications on escalation - Bot runs on port 3001, ready for Chatwoot webhook integration
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chatwoot-agent-bot/package.json
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chatwoot-agent-bot/package.json
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{
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"name": "chatwoot-agent-bot",
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"version": "1.0.0",
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"description": "",
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"main": "index.js",
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"scripts": {
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"test": "echo \"Error: no test specified\" && exit 1"
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},
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"keywords": [],
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"author": "",
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"license": "ISC",
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"type": "commonjs",
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"dependencies": {
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"axios": "^1.14.0",
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"body-parser": "^2.2.2",
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"dotenv": "^17.3.1",
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"express": "^5.2.1"
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}
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}
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