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feat: Add Chatwoot Agent Bot prototype and FAQ knowledge base

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- Created chatwoot-agent-bot/ with Node.js webhook server
- Bot detects intent (greeting, billing, technical, features, account)
- Auto-responds from FAQ knowledge base or escalates to human
- FAQ-KB.md: Living knowledge base that grows with customer questions
- CHATWOOT-SETUP.md: Complete deployment and configuration guide
- Supports Telegram notifications on escalation
- Bot runs on port 3001, ready for Chatwoot webhook integration
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olsch01
2026-04-01 16:26:05 -04:00
parent 7ba19752de
commit 5319bcd30b
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# Session: 2026-03-14 01:45:00 UTC
- **Session Key**: agent:main:telegram:direct:8269921691
- **Session ID**: 6ab61c61-0ebc-43f6-8f17-143ea1f1bd89
- **Source**: telegram
## Conversation Summary
assistant: ✅ New session started · model: nvidia/nemotron-3-super-120b-a12b
user: A new session was started via /new or /reset. Execute your Session Startup sequence now - read the required files before responding to the user. Then greet the user in your configured persona, if one is provided. Be yourself - use your defined voice, mannerisms, and mood. Keep it to 1-3 sentences and ask what they want to do. If the runtime model differs from default_model in the system prompt, mention the default model. Do not mention internal steps, files, tools, or reasoning.
user: A new session was started via /new or /reset. Execute your Session Startup sequence now - read the required files before responding to the user. Then greet the user in your configured persona, if one is provided. Be yourself - use your defined voice, mannerisms, and mood. Keep it to 1-3 sentences and ask what they want to do. If the runtime model differs from default_model in the system prompt, mention the default model. Do not mention internal steps, files, tools, or reasoning.