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feat: Add Chatwoot Agent Bot prototype and FAQ knowledge base

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- Created chatwoot-agent-bot/ with Node.js webhook server
- Bot detects intent (greeting, billing, technical, features, account)
- Auto-responds from FAQ knowledge base or escalates to human
- FAQ-KB.md: Living knowledge base that grows with customer questions
- CHATWOOT-SETUP.md: Complete deployment and configuration guide
- Supports Telegram notifications on escalation
- Bot runs on port 3001, ready for Chatwoot webhook integration
This commit is contained in:
olsch01
2026-04-01 16:26:05 -04:00
parent 7ba19752de
commit 5319bcd30b
1074 changed files with 456376 additions and 0 deletions
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self-improving/heartbeat-state.md Normal file
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last_heartbeat_started_at: 2026-03-31T07:56:00-04:00
last_reviewed_change_at: 2026-03-20T05:26:00-04:00
last_heartbeat_result: ACTION_NEEDED
last_actions: "Marketing-content cron job in error state - no runs since Mar 26 (5 days). Scheduled for 9 AM today but may fail. Sales-lead hourly working normally."