feat: Add Chatwoot Agent Bot prototype and FAQ knowledge base

- Created chatwoot-agent-bot/ with Node.js webhook server
- Bot detects intent (greeting, billing, technical, features, account)
- Auto-responds from FAQ knowledge base or escalates to human
- FAQ-KB.md: Living knowledge base that grows with customer questions
- CHATWOOT-SETUP.md: Complete deployment and configuration guide
- Supports Telegram notifications on escalation
- Bot runs on port 3001, ready for Chatwoot webhook integration

skills/proactivity/memory-template.md

@@ -0,0 +1,78 @@
+# Memory Template - Proactivity
+
+Create `~/proactivity/memory.md` with this structure:
+
+```markdown
+# Proactivity Memory
+
+## Status
+status: ongoing
+version: 1.0.1
+last: YYYY-MM-DD
+integration: pending | complete | paused | never_ask
+
+## Activation Preferences
+- When this skill should auto-activate
+- Whether it should jump in on blocked work, context drift, or missing next steps
+- Quiet hours, batching, and message style
+
+## Action Boundaries
+- Safe actions it may do automatically
+- Actions it should suggest first
+- Actions that always require approval
+- Actions it should never take
+
+## State Rules
+- What belongs in the session-state file
+- When the working-buffer file should be used
+- When active state should be cleared or refreshed
+
+## Heartbeat Behavior
+- What should be re-checked in the background
+- Which changes deserve a message
+- What should stay silent unless asked
+
+## Notes
+- Durable operating preferences
+- Reliable trigger patterns
+- Boundary exceptions worth keeping
+
+---
+*Updated: YYYY-MM-DD*
+```
+
+## Status Values
+
+| Value | Meaning | Behavior |
+|-------|---------|----------|
+| `ongoing` | Setup still evolving | Keep learning useful boundaries |
+| `complete` | Stable proactivity setup | Focus on execution and follow-through |
+| `paused` | User wants less proactivity | Run only on explicit request |
+| `never_ask` | User does not want setup prompts | Stop proactive setup questions |
+
+## Local Files to Initialize
+
+```bash
+mkdir -p ~/proactivity/{domains,memory}
+touch ~/proactivity/{memory.md,session-state.md,heartbeat.md,patterns.md,log.md}
+touch ~/proactivity/memory/working-buffer.md
+```
+
+## Templates for Other Files
+
+`session-state.md`
+```markdown
+# Session State
+- Current objective
+- Last confirmed decision
+- Blocker or open question
+- Next useful move
+```
+
+`heartbeat.md`
+```markdown
+# Heartbeat
+- Active follow-ups worth re-checking
+- Recurring checks that should stay lightweight
+- Conditions that justify messaging the user
+```