feat: Add Chatwoot Agent Bot prototype and FAQ knowledge base

- Created chatwoot-agent-bot/ with Node.js webhook server
- Bot detects intent (greeting, billing, technical, features, account)
- Auto-responds from FAQ knowledge base or escalates to human
- FAQ-KB.md: Living knowledge base that grows with customer questions
- CHATWOOT-SETUP.md: Complete deployment and configuration guide
- Supports Telegram notifications on escalation
- Bot runs on port 3001, ready for Chatwoot webhook integration

skills/proactivity/recovery.md

@@ -0,0 +1,28 @@
+# Recovery Flow
+
+When context gets long, interrupted, or stale, recover before asking the user to repeat work.
+
+## Recovery Order
+
+1. Read stable proactivity memory
+2. Read session state
+3. Read the working buffer if the task was long or tool-heavy
+4. Reconstruct:
+- current objective
+- last confirmed decision
+- blocker or missing input
+- next useful move
+
+## Good Recovery
+
+- "Last agreed move was to draft the fix, and the blocker is missing deploy access. I can prepare the patch now."
+
+## Bad Recovery
+
+- "Can you remind me what we were doing?"
+
+## When to Ask the User
+
+- a required input is still missing after recovery
+- local state conflicts with a newer instruction
+- the task changed direction and old state is no longer trustworthy