# FAQ & Knowledge Base

*Last updated: 2026-04-01*

This document serves as the knowledge base for customer support. It grows organically based on customer questions and interactions.

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## 📚 Table of Contents

- [Getting Started](#getting-started)
- [Billing & Pricing](#billing--pricing)
- [Features & Usage](#features--usage)
- [Technical & Integration](#technical--integration)
- [Account Management](#account-management)
- [Troubleshooting](#troubleshooting)

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## Getting Started

*No entries yet - will populate from customer questions*

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## Billing & Pricing

*No entries yet - will populate from customer questions*

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## Features & Usage

*No entries yet - will populate from customer questions*

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## Technical & Integration

*No entries yet - will populate from customer questions*

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## Account Management

*No entries yet - will populate from customer questions*

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## Troubleshooting

*No entries yet - will populate from customer questions*

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## 📝 How This Works

This knowledge base is updated automatically when:
1. Customer questions are answered by human agents (added to relevant section)
2. New features are documented
3. Common issues are identified and resolved

**Format for new entries:**
```markdown
### [Question Title]

**Q:** [Customer question]

**A:** [Clear, concise answer]

**Related:** [Links to related docs or sections]

**Added:** YYYY-MM-DD | **Source:** [Ticket # or conversation]
```

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## 🔍 Search Tips

- Use your chat client's search to find keywords
- Reference this doc when escalating conversations
- Suggest updates when answers need improvement