olsch01
5319bcd30b
- Created chatwoot-agent-bot/ with Node.js webhook server - Bot detects intent (greeting, billing, technical, features, account) - Auto-responds from FAQ knowledge base or escalates to human - FAQ-KB.md: Living knowledge base that grows with customer questions - CHATWOOT-SETUP.md: Complete deployment and configuration guide - Supports Telegram notifications on escalation - Bot runs on port 3001, ready for Chatwoot webhook integration
232 lines
16 KiB
JSON
232 lines
16 KiB
JSON
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"selftext": "**The concern here is with the board of directors, specifically the board president, and the management company (MSI) that administers the association.**\n\nI\u2019m a homeowner in a 223-home single family HOA in Colorado. I\u2019m posting because I\u2019ve exhausted most of the options available to me at the board level and I\u2019m looking for perspective from people who have dealt with similar situations.\n\nHere is a documented account of what has happened over the past two years.\n\n**The financials**\n\nUnder the current board president, day-to-day operating costs have increased 31% and reserve fund contributions have been cut by 59%. Legal fees alone jumped 74% in a single year. The board budgeted for a reserve study, never commissioned one, and cut reserve contributions anyway. Colorado law requires the association to follow its own reserve study policy, which mandates one.\n\n**How the board majority was assembled**\n\nWhen several longstanding board members resigned, the president appointed two allies to fill the vacant seats without an election. The result is a permanent 3-2 majority that has voted however the president dictates on every issue since.\n\n**The recall campaign** \n\nIn late 2025, a group of homeowners organized a recall campaign. During the campaign, the president directed the HOA\u2019s legal counsel to send a letter to all 223 homeowners. The letter stated that sharing statements about the board \u201cmay expose the maker to potential legal liability, including civil claims for defamation\u201d and that this applies \u201ceven if such statements are repeated or shared among community members.\u201d\n\nAt the recall meeting, proxy votes were counted for the president\u2019s side without signed forms to support them. Homeowners who attended in person were told they could not revoke their previously submitted proxy and vote themselves, which is their right under Colorado law.\n\nObviously, the recall effort failed.\n\n**The mailbox keys**\n\nWhen the neighborhood\u2019s mailbox pods were replaced, homeowners were required to sign proxy forms to receive their new keys. Those proxies were then used at the January 2026 annual meeting during the board election.\n\n**The January 2026 election**\n\nReform candidates won seats on the board. The HOA\u2019s own policy requires vote totals to be announced at the meeting. Eight weeks later the president has not disclosed the final numbers.\n\nDuring the meeting, the board majority read a series of \u201canonymous questions\u201d directed at one of the reform candidates that homeowners in attendance described as personal attacks rather than genuine questions.\n\n**The current situation**\n\nOne of the newly elected board members serves as Secretary. She sent homeowners a meeting notice for an upcoming board meeting in which the president intends to vote to rewrite our bylaws and reserve study policy. After the notice went out, the president moved the meeting date, causing confusion and blindsiding the Secretary, who then immediately issued an updated meeting notice.\n\nThe president responded by distributing an \u201cofficial\u201d bulletin through the HOA\u2019s portal to all 223 homeowners stating the Secretary\u2019s notice was not approved by the board, contained inaccurate information, and that homeowner personal information had been used inappropriately. None of those claims are accurate.\n\nCommenting on the bulletin was disabled and the Secretary\u2019s ability to post on the HOA\u2019s official communication platform was removed when she took office.\n\n**Has anyone navigated a situation like this successfully?**\n\nParticularly interested in whether others have had success with Colorado\u2019s Division of Real Estate complaint process, compelling an independent audit, or building a case for a targeted recall under CCIOA.",
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