- Created chatwoot-agent-bot/ with Node.js webhook server - Bot detects intent (greeting, billing, technical, features, account) - Auto-responds from FAQ knowledge base or escalates to human - FAQ-KB.md: Living knowledge base that grows with customer questions - CHATWOOT-SETUP.md: Complete deployment and configuration guide - Supports Telegram notifications on escalation - Bot runs on port 3001, ready for Chatwoot webhook integration
29 lines
733 B
JavaScript
29 lines
733 B
JavaScript
// ../config.js accepts options via environment variables
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const options = {}
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if (process.env.DOTENV_CONFIG_ENCODING != null) {
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options.encoding = process.env.DOTENV_CONFIG_ENCODING
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}
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if (process.env.DOTENV_CONFIG_PATH != null) {
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options.path = process.env.DOTENV_CONFIG_PATH
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}
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if (process.env.DOTENV_CONFIG_QUIET != null) {
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options.quiet = process.env.DOTENV_CONFIG_QUIET
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}
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if (process.env.DOTENV_CONFIG_DEBUG != null) {
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options.debug = process.env.DOTENV_CONFIG_DEBUG
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}
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if (process.env.DOTENV_CONFIG_OVERRIDE != null) {
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options.override = process.env.DOTENV_CONFIG_OVERRIDE
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}
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if (process.env.DOTENV_CONFIG_DOTENV_KEY != null) {
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options.DOTENV_KEY = process.env.DOTENV_CONFIG_DOTENV_KEY
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}
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module.exports = options
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