Initial commit: prospecting agent loop MVP

Closed-loop account-intelligence system: harvest -> relevance filter vs.
Capability Library -> synthesize -> score -> deliver -> feedback.

- 40-capability Broadcom + VMware library
- Live Exa.ai news connector with hard free-plan request ceilings
- Provider-agnostic LLM layer (Gemini/Anthropic) with offline mock fallback
- LLM confidence wired into composite scoring + low-confidence floor
- 7-account pilot list

Co-Authored-By: Claude Opus 4.8 <noreply@anthropic.com>
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2026-06-23 11:39:59 -04:00
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{
"version": "0.2.0-broadcom",
"lastUpdated": "2026-06-23",
"_source": "Broadcom Mainframe Software, Enterprise Software, and Identity & Access Management (Cybersecurity) groupings + VMware by Broadcom product line. Built from broadcom.com/products and vmware.com/products.",
"_note": "Each capability maps to a real Broadcom/VMware product or a tight cluster of related SKUs. Anti-signals reference current-product ownership from CRM to suppress what the account already owns.",
"capabilities": [
{
"id": "cap_mf_endevor",
"grouping": "Mainframe Software",
"category": "DevOps / Application Development",
"name": "Endevor — Mainframe Source & Change Management",
"description": "Automates and governs mainframe application change management (SCM), securing and standardizing how mainframe software assets are built and released.",
"businessProblems": [
"Manual, error-prone mainframe release processes",
"Lack of audit trail and governance over mainframe code changes",
"Mainframe teams excluded from enterprise CI/CD pipelines",
"Knowledge loss as veteran mainframe developers retire"
],
"buyingSignals": [
"Hiring mainframe developers, z/OS engineers, or DevOps roles touching the mainframe",
"Executive posts about mainframe modernization or DevOps on Z",
"Mention of integrating mainframe into Git/CI-CD or pipeline automation",
"Audit findings on change control for core systems"
],
"antiSignals": [
"Already owns Endevor per CRM",
"Recently standardized on a competing mainframe SCM"
],
"targetBuyer": { "titles": ["VP Application Development", "Director Mainframe", "Head of DevOps"], "departments": ["IT", "Application Development"] },
"keywords": ["mainframe", "endevor", "scm", "change management", "devops", "ci/cd", "pipeline", "z/os", "release", "source control"]
},
{
"id": "cap_mf_brightside",
"grouping": "Mainframe Software",
"category": "DevOps / Application Development",
"name": "Brightside — Zowe-based Mainframe DevOps",
"description": "Open, Zowe-based framework that gives developers modern, self-service tooling (CLI, APIs, VS Code) to work with z/OS the way they work with the cloud.",
"businessProblems": [
"Younger developers reluctant to use green-screen mainframe tools",
"Mainframe siloed from modern developer toolchains",
"Slow onboarding of new mainframe talent",
"Manual, repetitive z/OS operational tasks"
],
"buyingSignals": [
"Job postings mentioning Zowe, VS Code for mainframe, or modern mainframe tooling",
"Executive posts about attracting next-gen mainframe talent",
"Initiatives to standardize developer experience across platforms",
"Mentions of automating z/OS tasks or self-service"
],
"antiSignals": ["Already owns Brightside per CRM"],
"targetBuyer": { "titles": ["Director Mainframe", "VP Engineering", "Head of Platform"], "departments": ["IT", "Application Development"] },
"keywords": ["zowe", "brightside", "mainframe", "developer experience", "vs code", "cli", "self-service", "modernization", "automation"]
},
{
"id": "cap_mf_idms",
"grouping": "Mainframe Software",
"category": "Databases",
"name": "IDMS — Mainframe Database Management System",
"description": "High-performance network/relational mainframe DBMS for mission-critical, high-volume transaction workloads, web-enabled for modern access.",
"businessProblems": [
"Core transactional systems require extreme reliability and throughput",
"Need to web/API-enable legacy mainframe data",
"Scaling transaction volume without re-platforming"
],
"buyingSignals": [
"Hiring for mainframe DBA or core systems roles",
"Mentions of high-volume transaction growth on legacy systems",
"Initiatives to expose mainframe data via APIs"
],
"antiSignals": ["Already owns IDMS per CRM", "Migrating off the mainframe DBMS entirely"],
"targetBuyer": { "titles": ["VP Infrastructure", "Director Database", "Mainframe DBA Lead"], "departments": ["IT", "Data"] },
"keywords": ["idms", "mainframe", "database", "dbms", "transaction", "rdbms", "core systems", "throughput"]
},
{
"id": "cap_mf_datacom",
"grouping": "Mainframe Software",
"category": "Databases",
"name": "Datacom — High-Performance Mainframe Database",
"description": "Fault-tolerant, high-volume mainframe database repository for enterprise-wide workloads with strong availability characteristics.",
"businessProblems": [
"Need fault tolerance and continuous availability for core data",
"High-volume enterprise workloads outgrowing current repository",
"Pressure to modernize data access on the mainframe"
],
"buyingSignals": [
"Hiring mainframe DBAs or reliability engineers",
"Mentions of availability/uptime targets for core systems",
"Workload growth or consolidation onto the mainframe"
],
"antiSignals": ["Already owns Datacom per CRM"],
"targetBuyer": { "titles": ["VP Infrastructure", "Director Database"], "departments": ["IT", "Data"] },
"keywords": ["datacom", "mainframe", "database", "availability", "fault tolerant", "high volume", "repository"]
},
{
"id": "cap_mf_db2tools",
"grouping": "Mainframe Software",
"category": "Databases",
"name": "Database Management for Db2 for z/OS",
"description": "Suite of tools to administer, tune, back up, and recover Db2 for z/OS — reducing cost and improving performance of Db2 environments.",
"businessProblems": [
"Db2 performance bottlenecks and rising MIPS cost",
"Manual, slow Db2 backup/recovery and reorg processes",
"DBA productivity limits as Db2 estate grows"
],
"buyingSignals": [
"Hiring Db2 DBAs or performance engineers",
"Mentions of MIPS/MSU cost reduction initiatives",
"Complaints about Db2 performance or batch windows"
],
"antiSignals": ["Already owns Broadcom Db2 tools per CRM", "Standardized on a competing Db2 tools vendor"],
"targetBuyer": { "titles": ["Director Database", "VP Infrastructure", "Db2 DBA Lead"], "departments": ["IT", "Data"] },
"keywords": ["db2", "mainframe", "database tools", "performance", "tuning", "backup", "recovery", "reorg", "mips", "cost"]
},
{
"id": "cap_mf_security",
"grouping": "Mainframe Software",
"category": "Security",
"name": "Mainframe Security — Top Secret & ACF2",
"description": "External security managers (ESM) for z/OS providing access control, authentication, and protection of mainframe resources at scale.",
"businessProblems": [
"Protecting core mainframe systems from insider and external threats",
"Demonstrating access controls for audit and regulatory exams",
"Managing mainframe identities and entitlements consistently"
],
"buyingSignals": [
"Hiring mainframe security or z/OS security admins",
"Regulatory exam, audit finding, or breach involving core systems",
"Mentions of zero-trust or access governance on the mainframe",
"M&A requiring consolidation of mainframe security domains"
],
"antiSignals": ["Already owns Top Secret or ACF2 per CRM", "Standardized on RACF"],
"targetBuyer": { "titles": ["CISO", "Director Mainframe Security", "VP Infrastructure"], "departments": ["Security", "IT"] },
"keywords": ["mainframe", "security", "top secret", "acf2", "esm", "access control", "z/os", "audit", "zero trust", "authentication"]
},
{
"id": "cap_mf_compliance",
"grouping": "Mainframe Software",
"category": "Security / Compliance",
"name": "Mainframe Compliance & Audit (Compliance Event Manager, Cleanup, Data Content Discovery)",
"description": "Continuous compliance monitoring, security database cleanup, and sensitive-data discovery for z/OS to reduce audit effort and risk.",
"businessProblems": [
"Manual, spreadsheet-driven mainframe audit preparation",
"Stale or excessive access rights in the security database",
"Unknown sensitive data residing on the mainframe"
],
"buyingSignals": [
"Audit findings or material weakness involving core systems",
"Hiring GRC, internal audit, or compliance roles touching IT",
"New regulatory scope (PCI, SOX, GDPR) affecting mainframe data",
"Mentions of continuous compliance or access recertification"
],
"antiSignals": ["Already owns Compliance Event Manager per CRM"],
"targetBuyer": { "titles": ["CISO", "VP Compliance", "Head of Internal Audit"], "departments": ["Security", "Compliance", "Risk"] },
"keywords": ["mainframe", "compliance", "audit", "cleanup", "data discovery", "sox", "pci", "gdpr", "recertification", "controls"]
},
{
"id": "cap_mf_automation",
"grouping": "Mainframe Software",
"category": "Operations / Automation",
"name": "OPS/MVS — Mainframe Event Management & Automation",
"description": "Automates z/OS operations, event detection, and response to reduce outages, manual intervention, and operator workload.",
"businessProblems": [
"Manual mainframe operations and console firefighting",
"Outages from delayed or missed event response",
"Operations headcount strain as veterans retire"
],
"buyingSignals": [
"Hiring mainframe operations / automation engineers",
"Mentions of reducing manual intervention or improving uptime on Z",
"Initiatives to automate IT operations or NOC modernization"
],
"antiSignals": ["Already owns OPS/MVS per CRM"],
"targetBuyer": { "titles": ["Director Mainframe Operations", "VP Infrastructure", "Head of IT Ops"], "departments": ["IT", "Operations"] },
"keywords": ["mainframe", "automation", "ops/mvs", "operations", "event management", "console", "uptime", "outage", "z/os"]
},
{
"id": "cap_mf_sysview",
"grouping": "Mainframe Software",
"category": "Operations / Performance",
"name": "SYSVIEW — Mainframe Performance Management",
"description": "Real-time z/OS performance monitoring and management to optimize system health, reduce MIPS consumption, and prevent performance incidents.",
"businessProblems": [
"Rising mainframe (MIPS/MSU) cost pressure",
"Performance incidents impacting core services",
"Limited real-time visibility into z/OS health"
],
"buyingSignals": [
"Mentions of mainframe cost optimization or MIPS reduction",
"Hiring performance / capacity engineers",
"Complaints about batch window or response time"
],
"antiSignals": ["Already owns SYSVIEW per CRM"],
"targetBuyer": { "titles": ["Director Mainframe Operations", "VP Infrastructure"], "departments": ["IT", "Operations"] },
"keywords": ["mainframe", "sysview", "performance", "monitoring", "mips", "msu", "capacity", "z/os", "cost"]
},
{
"id": "cap_mf_aiops",
"grouping": "Mainframe Software",
"category": "Operations / AIOps",
"name": "Mainframe Operational Intelligence (AIOps for Z)",
"description": "Applies machine learning to mainframe operational data to predict anomalies and surface insights across the z/OS estate.",
"businessProblems": [
"Reactive, alert-driven mainframe operations",
"Too much operational data, too little insight",
"Difficulty predicting incidents before they impact service"
],
"buyingSignals": [
"Executive posts about AIOps, predictive operations, or observability",
"Hiring data/observability roles spanning the mainframe",
"Initiatives to unify ops visibility across platforms"
],
"antiSignals": ["Already owns Mainframe Operational Intelligence per CRM"],
"targetBuyer": { "titles": ["VP IT Operations", "Director Mainframe", "Head of Observability"], "departments": ["IT", "Operations"] },
"keywords": ["mainframe", "aiops", "operational intelligence", "machine learning", "predictive", "anomaly", "observability", "insights"]
},
{
"id": "cap_mf_workload_automation",
"grouping": "Mainframe Software",
"category": "Workload Automation",
"name": "Workload Automation CA 7 — Mainframe Job Scheduling",
"description": "Enterprise job scheduling and workload automation for the mainframe, ensuring reliable, on-time batch processing at scale.",
"businessProblems": [
"Batch SLAs missed or fragile job schedules",
"Manual coordination of complex cross-platform batch",
"Limited visibility and recovery for failed jobs"
],
"buyingSignals": [
"Hiring batch/scheduling or workload automation engineers",
"Mentions of batch modernization or SLA reliability",
"M&A requiring consolidation of scheduling environments"
],
"antiSignals": ["Already owns CA 7 per CRM", "Standardized on a competing scheduler"],
"targetBuyer": { "titles": ["Director Mainframe Operations", "VP Infrastructure"], "departments": ["IT", "Operations"] },
"keywords": ["mainframe", "workload automation", "ca 7", "scheduling", "batch", "jobs", "sla", "orchestration"]
},
{
"id": "cap_mf_network",
"grouping": "Mainframe Software",
"category": "Network Management",
"name": "NetMaster — Mainframe Network Management & Automation",
"description": "Monitors and automates mainframe network (SNA/IP) operations to maximize availability and performance of mission-critical connectivity.",
"businessProblems": [
"Mainframe network outages impacting core services",
"Manual network troubleshooting on z/OS",
"Limited visibility across SNA and TCP/IP on the mainframe"
],
"buyingSignals": [
"Hiring mainframe network engineers",
"Mentions of network reliability or automation initiatives",
"Connectivity incidents affecting core transactions"
],
"antiSignals": ["Already owns NetMaster per CRM"],
"targetBuyer": { "titles": ["Director Network", "VP Infrastructure"], "departments": ["IT", "Network"] },
"keywords": ["mainframe", "netmaster", "network", "sna", "tcp/ip", "connectivity", "availability", "automation"]
},
{
"id": "cap_mf_storage",
"grouping": "Mainframe Software",
"category": "Storage & Output Management",
"name": "Mainframe Storage Management (Vantage, Disk Backup & Restore)",
"description": "Optimizes, monitors, and protects growing mainframe storage — managing capacity, performance, and backup/recovery of z/OS storage.",
"businessProblems": [
"Growing mainframe storage cost and capacity pressure",
"Manual storage administration and reporting",
"Backup/recovery risk for critical datasets"
],
"buyingSignals": [
"Mentions of storage cost optimization on the mainframe",
"Hiring storage administrators",
"Data growth or retention/compliance initiatives"
],
"antiSignals": ["Already owns Broadcom mainframe storage tools per CRM"],
"targetBuyer": { "titles": ["Director Storage", "VP Infrastructure"], "departments": ["IT", "Operations"] },
"keywords": ["mainframe", "storage", "vantage", "backup", "restore", "capacity", "disk", "dataset", "cost"]
},
{
"id": "cap_es_rally",
"grouping": "Enterprise Software",
"category": "ValueOps — Value Stream Management",
"name": "Rally — Enterprise Agile Management",
"description": "Enterprise agile planning and management platform that aligns teams, programs, and portfolios to accelerate business agility.",
"businessProblems": [
"Scaling agile beyond individual teams",
"Poor visibility into delivery progress across programs",
"Disconnect between strategy and what teams build"
],
"buyingSignals": [
"Executive posts about agile transformation or business agility",
"Hiring agile coaches, RTEs, or program managers",
"Mentions of SAFe adoption or scaling agile",
"Reorg toward product-/value-stream operating model"
],
"antiSignals": ["Already owns Rally per CRM", "Standardized on a competing agile platform"],
"targetBuyer": { "titles": ["VP Engineering", "Head of Agile / Transformation", "CTO"], "departments": ["Engineering", "Transformation"] },
"keywords": ["rally", "agile", "safe", "transformation", "agile management", "program increment", "business agility", "value stream", "scrum"]
},
{
"id": "cap_es_clarity",
"grouping": "Enterprise Software",
"category": "ValueOps — Value Stream Management",
"name": "Clarity — Strategic Portfolio Management",
"description": "Strategic portfolio, investment, and product management platform that connects funding and strategy to execution.",
"businessProblems": [
"Investment decisions disconnected from delivery outcomes",
"Manual, spreadsheet-driven portfolio and capacity planning",
"Inability to reprioritize spend quickly against strategy"
],
"buyingSignals": [
"Executive posts about portfolio prioritization or cost discipline",
"Hiring PMO, portfolio, or strategic finance roles",
"Mentions of zero-based budgeting or investment realignment",
"Transformation or restructuring program announced"
],
"antiSignals": ["Already owns Clarity per CRM", "Standardized on a competing PPM/SPM tool"],
"targetBuyer": { "titles": ["CIO", "Head of PMO", "VP Strategy"], "departments": ["IT", "PMO", "Strategy"] },
"keywords": ["clarity", "portfolio", "spm", "ppm", "investment", "pmo", "budgeting", "prioritization", "strategy", "capacity planning"]
},
{
"id": "cap_es_valueops_insights",
"grouping": "Enterprise Software",
"category": "ValueOps — Value Stream Management",
"name": "ValueOps Insights & ConnectALL — Value Stream Management",
"description": "Measures and improves digital value-stream performance and integrates the toolchain (Jira, ADO, ServiceNow) end to end.",
"businessProblems": [
"No unified view of flow from idea to value",
"Fragmented, disconnected delivery toolchains",
"Difficulty proving ROI of transformation investments"
],
"buyingSignals": [
"Executive posts about value stream management or flow metrics",
"Mentions of toolchain integration (Jira/ADO/ServiceNow)",
"Hiring value-stream or transformation measurement roles"
],
"antiSignals": ["Already owns ValueOps Insights per CRM"],
"targetBuyer": { "titles": ["Head of Transformation", "VP Engineering", "CIO"], "departments": ["Transformation", "Engineering"] },
"keywords": ["valueops", "value stream", "vsm", "insights", "connectall", "flow", "toolchain integration", "jira", "metrics", "roi"]
},
{
"id": "cap_es_dx_apm",
"grouping": "Enterprise Software",
"category": "DX — Observability & AIOps",
"name": "DX Application Performance Management (DX APM)",
"description": "Full-stack application performance monitoring with AI-driven analytics to detect, triage, and resolve performance issues fast.",
"businessProblems": [
"Application performance incidents hurting customer experience",
"Slow root-cause analysis across complex stacks",
"Siloed monitoring tools with no end-to-end view"
],
"buyingSignals": [
"Executive posts about reliability, uptime, or customer experience",
"Hiring SRE, observability, or performance engineers",
"Mentions of major outage or digital experience initiatives",
"Cloud migration increasing monitoring complexity"
],
"antiSignals": ["Already owns DX APM per CRM", "Standardized on a competing APM/observability vendor"],
"targetBuyer": { "titles": ["VP IT Operations", "Head of SRE", "CIO"], "departments": ["IT", "Operations"] },
"keywords": ["apm", "dx apm", "observability", "application performance", "monitoring", "sre", "reliability", "root cause", "uptime"]
},
{
"id": "cap_es_dx_aiops",
"grouping": "Enterprise Software",
"category": "DX — Observability & AIOps",
"name": "DX Operational Observability & AIOps",
"description": "Unifies metrics, events, logs, and traces with AIOps to reduce noise, predict issues, and automate IT operations.",
"businessProblems": [
"Alert storms and tool sprawl overwhelming ops teams",
"Reactive operations with slow MTTR",
"No correlated view across hybrid infrastructure"
],
"buyingSignals": [
"Executive posts about AIOps, noise reduction, or MTTR",
"Hiring observability/AIOps roles",
"Mentions of consolidating monitoring tools",
"Major incident driving operations modernization"
],
"antiSignals": ["Already owns DX OI/AIOps per CRM"],
"targetBuyer": { "titles": ["VP IT Operations", "Head of Observability", "CIO"], "departments": ["IT", "Operations"] },
"keywords": ["aiops", "observability", "operational intelligence", "mttr", "noise reduction", "events", "logs", "traces", "automation"]
},
{
"id": "cap_es_dx_netops",
"grouping": "Enterprise Software",
"category": "DX — Network Operations",
"name": "DX NetOps — Network Operations Management",
"description": "Unified network monitoring and analytics for modern, multi-vendor, hybrid networks — from data center to SD-WAN and cloud.",
"businessProblems": [
"Blind spots across multi-vendor, hybrid networks",
"Slow network fault isolation and outage resolution",
"Tool sprawl across network monitoring"
],
"buyingSignals": [
"Hiring network operations or NetOps engineers",
"Mentions of SD-WAN, network modernization, or multi-cloud connectivity",
"Network outage or performance incident",
"Merger combining disparate network estates"
],
"antiSignals": ["Already owns DX NetOps per CRM", "Standardized on a competing NPM vendor"],
"targetBuyer": { "titles": ["Director Network", "VP Infrastructure", "Head of NetOps"], "departments": ["IT", "Network"] },
"keywords": ["netops", "network monitoring", "network operations", "sd-wan", "multi-vendor", "fault", "hybrid network", "npm"]
},
{
"id": "cap_es_appneta",
"grouping": "Enterprise Software",
"category": "DX — Network Operations",
"name": "AppNeta — Network Performance Monitoring (Active/Synthetic)",
"description": "End-user experience and active path monitoring across the internet and SaaS, ideal for distributed/remote workforces.",
"businessProblems": [
"Poor SaaS/app experience for remote and branch users",
"No visibility into networks you don't own (ISP, SaaS paths)",
"Difficulty proving where experience problems originate"
],
"buyingSignals": [
"Mentions of remote work, branch, or SaaS experience problems",
"Hiring digital-experience or network roles",
"Office/branch expansion or hybrid-work initiatives"
],
"antiSignals": ["Already owns AppNeta per CRM"],
"targetBuyer": { "titles": ["Director Network", "Head of Digital Experience", "VP IT"], "departments": ["IT", "Network"] },
"keywords": ["appneta", "network performance", "synthetic monitoring", "end user experience", "saas", "remote work", "branch", "path"]
},
{
"id": "cap_es_automation",
"grouping": "Enterprise Software",
"category": "Automation",
"name": "Automic / AutoSys — Workload Automation & Orchestration",
"description": "Enterprise automation and orchestration of business and IT workloads across hybrid environments, replacing brittle scripting and siloed schedulers.",
"businessProblems": [
"Fragmented schedulers and manual scripting across platforms",
"Batch/process SLAs at risk as complexity grows",
"Cloud migration requiring orchestration across hybrid estate"
],
"buyingSignals": [
"Hiring automation, orchestration, or RevOps/ITOps roles",
"Mentions of process automation or eliminating manual handoffs",
"Cloud migration or DevOps pipeline expansion",
"M&A requiring consolidation of automation tooling"
],
"antiSignals": ["Already owns Automic or AutoSys per CRM", "Standardized on a competing orchestration platform"],
"targetBuyer": { "titles": ["VP IT Operations", "Director Automation", "Head of DevOps"], "departments": ["IT", "Operations"] },
"keywords": ["automic", "autosys", "workload automation", "orchestration", "scheduling", "automation", "batch", "hybrid", "process"]
},
{
"id": "cap_es_layer7",
"grouping": "Enterprise Software",
"category": "API Management",
"name": "Layer7 — API Management",
"description": "Secure, govern, and scale APIs across the enterprise with an API gateway, developer portal, and lifecycle management.",
"businessProblems": [
"Ungoverned API sprawl and inconsistent security",
"Slow partner/developer onboarding to APIs",
"Need to expose legacy systems safely via APIs"
],
"buyingSignals": [
"Hiring API, integration, or platform engineers",
"Executive posts about API-first, open banking, or ecosystems",
"Mentions of digital platform or partner integration initiatives",
"Legacy/mainframe modernization exposing services via APIs"
],
"antiSignals": ["Already owns Layer7 per CRM", "Standardized on a competing API gateway"],
"targetBuyer": { "titles": ["Head of Integration", "VP Platform", "Chief Architect"], "departments": ["IT", "Engineering"] },
"keywords": ["layer7", "api management", "api gateway", "developer portal", "integration", "api-first", "open banking", "microservices"]
},
{
"id": "cap_iam_siteminder",
"grouping": "Cybersecurity — Identity & Access Management",
"category": "Access Management",
"name": "Symantec SiteMinder — Access Management & SSO",
"description": "Web/enterprise access management providing single sign-on, federation, and centralized authentication/authorization at scale.",
"businessProblems": [
"Inconsistent authentication across many applications",
"Poor user experience from multiple logins",
"Federation gaps with partners and SaaS"
],
"buyingSignals": [
"Hiring IAM, SSO, or identity engineers",
"Mentions of zero-trust, SSO, or access modernization",
"M&A requiring federation across identity domains",
"Audit findings on access governance"
],
"antiSignals": ["Already owns SiteMinder per CRM", "Standardized on a competing access-management platform"],
"targetBuyer": { "titles": ["CISO", "Director IAM", "VP Security"], "departments": ["Security", "IT"] },
"keywords": ["siteminder", "access management", "sso", "single sign-on", "federation", "authentication", "zero trust", "iam"]
},
{
"id": "cap_iam_vip",
"grouping": "Cybersecurity — Identity & Access Management",
"category": "Authentication / MFA",
"name": "Symantec VIP — Multi-Factor & Risk-Based Authentication",
"description": "Cloud-based MFA and risk-based authentication to secure user access with strong, adaptive verification.",
"businessProblems": [
"Account takeover and credential-based attacks",
"Weak or password-only authentication",
"Friction between security and user experience"
],
"buyingSignals": [
"Mentions of MFA mandates, phishing, or account takeover",
"Cyber-insurance or regulatory MFA requirements",
"Breach or credential-stuffing incident disclosed",
"Hiring identity/security engineers"
],
"antiSignals": ["Already owns VIP per CRM", "Standardized on a competing MFA provider"],
"targetBuyer": { "titles": ["CISO", "Director IAM", "VP Security"], "departments": ["Security", "IT"] },
"keywords": ["vip", "mfa", "multi-factor", "authentication", "risk-based", "adaptive", "account takeover", "phishing", "passwordless"]
},
{
"id": "cap_iam_pam",
"grouping": "Cybersecurity — Identity & Access Management",
"category": "Privileged Access",
"name": "Symantec PAM — Privileged Access Management",
"description": "Secures, controls, and records privileged/administrative access across cloud, virtual, and physical environments.",
"businessProblems": [
"Unmanaged privileged credentials and standing access",
"No recording/audit of administrator activity",
"Insider-threat and lateral-movement risk"
],
"buyingSignals": [
"Audit finding or breach involving privileged accounts",
"Cyber-insurance requiring PAM controls",
"Mentions of zero-trust, least privilege, or secrets management",
"Hiring security engineers focused on access"
],
"antiSignals": ["Already owns Symantec PAM per CRM", "Standardized on a competing PAM vendor"],
"targetBuyer": { "titles": ["CISO", "Director IAM", "Head of Security Operations"], "departments": ["Security", "IT"] },
"keywords": ["pam", "privileged access", "credentials", "least privilege", "secrets", "session recording", "zero trust", "insider threat"]
},
{
"id": "cap_iam_iga",
"grouping": "Cybersecurity — Identity & Access Management",
"category": "Identity Governance",
"name": "Symantec Identity Governance & Administration (Identity Suite)",
"description": "Automates identity lifecycle, access requests, and certification/recertification to enforce least privilege and pass audits.",
"businessProblems": [
"Manual joiner/mover/leaver and access provisioning",
"Access-recertification campaigns done in spreadsheets",
"Excessive entitlements failing audit"
],
"buyingSignals": [
"Audit findings on access governance or segregation of duties",
"Hiring IAM/IGA or compliance roles",
"Mentions of identity lifecycle automation or recertification",
"M&A requiring identity consolidation"
],
"antiSignals": ["Already owns Symantec Identity Suite per CRM", "Standardized on a competing IGA vendor"],
"targetBuyer": { "titles": ["CISO", "Director IAM", "VP Compliance"], "departments": ["Security", "Compliance"] },
"keywords": ["identity governance", "iga", "identity suite", "provisioning", "recertification", "least privilege", "segregation of duties", "lifecycle", "entitlements"]
},
{
"id": "cap_iam_directory",
"grouping": "Cybersecurity — Identity & Access Management",
"category": "Directory",
"name": "Symantec Directory — High-Scale Identity Directory",
"description": "High-performance, scalable directory service underpinning large identity deployments with strong availability.",
"businessProblems": [
"Directory scale/performance limits for large user bases",
"Fragmented directories after mergers",
"Availability requirements for identity infrastructure"
],
"buyingSignals": [
"Mentions of identity infrastructure modernization",
"Large-scale customer identity (CIAM) initiatives",
"M&A requiring directory consolidation"
],
"antiSignals": ["Already owns Symantec Directory per CRM"],
"targetBuyer": { "titles": ["Director IAM", "Chief Architect", "VP Security"], "departments": ["Security", "IT"] },
"keywords": ["directory", "ldap", "identity", "ciam", "scale", "availability", "consolidation"]
},
{
"id": "cap_iam_advauth",
"grouping": "Cybersecurity — Identity & Access Management",
"category": "Authentication / CIAM",
"name": "Advanced Authentication & VIP Authentication Hub (CIAM)",
"description": "Centralized, modern authentication services (incl. passwordless and orchestration) for workforce and customer identity.",
"businessProblems": [
"Inconsistent authentication across customer and workforce apps",
"Need for passwordless / modern auth standards",
"Customer-facing login friction and abandonment"
],
"buyingSignals": [
"Mentions of CIAM, passwordless, or login experience",
"Customer-facing digital initiatives or app launches",
"Hiring identity/CIAM engineers"
],
"antiSignals": ["Already owns Advanced Authentication / VIP Auth Hub per CRM"],
"targetBuyer": { "titles": ["CISO", "Director IAM", "Head of Digital"], "departments": ["Security", "Digital"] },
"keywords": ["advanced authentication", "ciam", "passwordless", "authentication hub", "login", "customer identity", "orchestration"]
},
{
"id": "cap_vmw_vcf",
"grouping": "VMware by Broadcom",
"category": "Cloud Platform",
"name": "VMware Cloud Foundation (VCF) — Private Cloud Platform",
"description": "Integrated full-stack private cloud (compute, storage, network, management, automation) for running and modernizing workloads on-prem and at the edge.",
"businessProblems": [
"Public-cloud cost overruns driving repatriation",
"Fragmented, hard-to-operate virtualization estate",
"Need a consistent private-cloud operating model",
"Data sovereignty / control requirements"
],
"buyingSignals": [
"Executive posts about cloud cost, repatriation, or sovereignty",
"Mentions of data center modernization or private cloud",
"Hiring cloud platform / virtualization architects",
"Renewal/transformation of data center strategy"
],
"antiSignals": ["Already owns VCF per CRM", "Committed to all-public-cloud with no on-prem"],
"targetBuyer": { "titles": ["CIO", "VP Infrastructure", "Chief Architect"], "departments": ["IT", "Infrastructure"] },
"keywords": ["vcf", "cloud foundation", "private cloud", "virtualization", "data center", "repatriation", "sovereignty", "sddc", "modernization"]
},
{
"id": "cap_vmw_vsphere",
"grouping": "VMware by Broadcom",
"category": "Compute",
"name": "VMware vSphere Foundation — Compute Virtualization",
"description": "Industry-standard server virtualization and the compute foundation for enterprise workloads, with integrated management.",
"businessProblems": [
"Aging or unsupported virtualization infrastructure",
"Underutilized hardware and server sprawl",
"Need a reliable base for app modernization"
],
"buyingSignals": [
"Hardware refresh or data center consolidation initiatives",
"Hiring virtualization / infrastructure engineers",
"Mentions of hypervisor or platform standardization"
],
"antiSignals": ["Already owns vSphere Foundation/VCF per CRM"],
"targetBuyer": { "titles": ["VP Infrastructure", "Director IT", "Chief Architect"], "departments": ["IT", "Infrastructure"] },
"keywords": ["vsphere", "virtualization", "hypervisor", "compute", "esxi", "vcenter", "consolidation", "data center"]
},
{
"id": "cap_vmw_vsan",
"grouping": "VMware by Broadcom",
"category": "Storage",
"name": "VMware vSAN — Hyperconverged Storage",
"description": "Software-defined, hyperconverged storage integrated with vSphere to simplify and scale storage without dedicated SAN.",
"businessProblems": [
"Costly, complex traditional SAN storage",
"Storage scaling and refresh challenges",
"Desire to simplify with hyperconverged infrastructure"
],
"buyingSignals": [
"Storage refresh or HCI initiatives",
"Mentions of reducing storage cost/complexity",
"Data center modernization or edge buildout"
],
"antiSignals": ["Already owns vSAN per CRM", "Standardized on a competing HCI/storage platform"],
"targetBuyer": { "titles": ["Director Storage", "VP Infrastructure"], "departments": ["IT", "Infrastructure"] },
"keywords": ["vsan", "hci", "hyperconverged", "storage", "software-defined storage", "san", "modernization"]
},
{
"id": "cap_vmw_nsx",
"grouping": "VMware by Broadcom",
"category": "Networking & Security",
"name": "VMware NSX & vDefend — Network Virtualization & Lateral Security",
"description": "Software-defined networking with micro-segmentation, distributed firewall, and advanced threat prevention for zero-trust lateral security.",
"businessProblems": [
"Flat networks enabling lateral attacker movement",
"Manual, slow network provisioning",
"Need micro-segmentation for zero-trust"
],
"buyingSignals": [
"Executive posts about zero-trust or ransomware resilience",
"Mentions of micro-segmentation or network security modernization",
"Breach or ransomware incident disclosed",
"Hiring network security engineers"
],
"antiSignals": ["Already owns NSX/vDefend per CRM"],
"targetBuyer": { "titles": ["CISO", "Director Network", "VP Infrastructure"], "departments": ["Security", "Network"] },
"keywords": ["nsx", "vdefend", "network virtualization", "micro-segmentation", "distributed firewall", "zero trust", "ransomware", "lateral security", "sdn"]
},
{
"id": "cap_vmw_avi",
"grouping": "VMware by Broadcom",
"category": "Networking",
"name": "VMware Avi Load Balancer — Software Load Balancing & ADC",
"description": "Software-defined, elastic load balancing and application delivery with analytics, across data center and cloud.",
"businessProblems": [
"Costly, rigid hardware load balancers",
"No application traffic analytics",
"Scaling app delivery across hybrid/multi-cloud"
],
"buyingSignals": [
"Hardware load-balancer refresh or F5 migration mentions",
"Mentions of multi-cloud app delivery or autoscaling",
"Hiring platform/network engineers"
],
"antiSignals": ["Already owns Avi per CRM"],
"targetBuyer": { "titles": ["Director Network", "VP Infrastructure", "Chief Architect"], "departments": ["IT", "Network"] },
"keywords": ["avi", "load balancer", "adc", "application delivery", "load balancing", "multi-cloud", "autoscaling", "f5"]
},
{
"id": "cap_vmw_aria",
"grouping": "VMware by Broadcom",
"category": "Cloud Management",
"name": "VCF Operations & Automation (Aria) — Cloud Management",
"description": "Cloud operations, automation, and self-service (formerly Aria/vRealize) for performance, cost, capacity, and provisioning across the private cloud.",
"businessProblems": [
"Manual provisioning and slow infrastructure delivery",
"No unified visibility into cost, capacity, performance",
"Cloud sprawl without governance"
],
"buyingSignals": [
"Mentions of self-service infrastructure or cloud cost governance",
"Hiring cloud ops / platform engineering roles",
"Private-cloud or VCF adoption initiatives"
],
"antiSignals": ["Already owns Aria/VCF Operations per CRM"],
"targetBuyer": { "titles": ["VP Infrastructure", "Head of Cloud Platform", "CIO"], "departments": ["IT", "Infrastructure"] },
"keywords": ["aria", "vcf operations", "vcf automation", "cloud management", "self-service", "provisioning", "cost", "capacity", "vrealize"]
},
{
"id": "cap_vmw_tanzu",
"grouping": "VMware by Broadcom",
"category": "Application Platform",
"name": "VMware Tanzu — Kubernetes & Application Platform",
"description": "Kubernetes runtime (VKS) and application platform for building, running, and managing modern containerized apps on VCF.",
"businessProblems": [
"Container/Kubernetes complexity and inconsistent platforms",
"Slow path from code to production for cloud-native apps",
"Need consistent app platform across clouds"
],
"buyingSignals": [
"Hiring Kubernetes, platform engineering, or cloud-native developers",
"Mentions of containerization, microservices, or developer platform",
"App modernization or replatforming initiatives"
],
"antiSignals": ["Already owns Tanzu per CRM", "Standardized on a competing Kubernetes platform"],
"targetBuyer": { "titles": ["VP Engineering", "Head of Platform", "CTO"], "departments": ["Engineering", "Platform"] },
"keywords": ["tanzu", "kubernetes", "vks", "containers", "cloud native", "platform engineering", "microservices", "app modernization"]
},
{
"id": "cap_vmw_workspaceone",
"grouping": "VMware by Broadcom",
"category": "Digital Workspace",
"name": "VMware Workspace ONE — Unified Endpoint Management & Digital Workspace",
"description": "Manages and secures any device with unified endpoint management and a digital workspace for anywhere work.",
"businessProblems": [
"Securing and managing a growing fleet of devices",
"Poor employee experience accessing apps across devices",
"Hybrid/remote work device sprawl"
],
"buyingSignals": [
"Mentions of remote/hybrid work, BYOD, or endpoint security",
"Hiring endpoint/EUC or device management roles",
"Workforce growth or device fleet expansion"
],
"antiSignals": ["Already owns Workspace ONE per CRM", "Standardized on a competing UEM"],
"targetBuyer": { "titles": ["Director EUC", "VP IT", "CISO"], "departments": ["IT", "Security"] },
"keywords": ["workspace one", "uem", "endpoint management", "digital workspace", "byod", "mdm", "remote work", "device"]
},
{
"id": "cap_vmw_horizon",
"grouping": "VMware by Broadcom",
"category": "Digital Workspace",
"name": "VMware Horizon — Virtual Desktops & Apps (VDI)",
"description": "Delivers virtual desktops and applications to any device, enabling secure remote work and simplified desktop management.",
"businessProblems": [
"Securing remote access to desktops and apps",
"High cost/complexity of managing physical desktops",
"Need to rapidly onboard contractors or remote staff"
],
"buyingSignals": [
"Mentions of remote work, contractor onboarding, or VDI",
"Hiring EUC/VDI engineers",
"M&A or rapid headcount growth requiring fast provisioning"
],
"antiSignals": ["Already owns Horizon per CRM", "Standardized on a competing VDI platform"],
"targetBuyer": { "titles": ["Director EUC", "VP IT"], "departments": ["IT"] },
"keywords": ["horizon", "vdi", "virtual desktop", "daas", "remote work", "euc", "desktop virtualization", "contractor"]
},
{
"id": "cap_vmw_live_recovery",
"grouping": "VMware by Broadcom",
"category": "Resilience / DR",
"name": "VMware Live Recovery — Disaster & Ransomware Recovery",
"description": "Disaster recovery and ransomware recovery (Site Recovery + Live Site Recovery) to protect and rapidly restore workloads.",
"businessProblems": [
"Inadequate or untested disaster recovery",
"Ransomware exposure with slow recovery",
"Regulatory/board pressure on resilience"
],
"buyingSignals": [
"Executive posts about resilience, ransomware, or business continuity",
"Ransomware or outage incident disclosed",
"Regulatory resilience requirements (e.g., DORA) mentioned",
"Hiring resilience / DR roles"
],
"antiSignals": ["Already owns Live Recovery/SRM per CRM"],
"targetBuyer": { "titles": ["CISO", "VP Infrastructure", "Head of Resilience"], "departments": ["Security", "IT"] },
"keywords": ["live recovery", "disaster recovery", "ransomware", "business continuity", "srm", "resilience", "dora", "backup"]
},
{
"id": "cap_vmw_hcx",
"grouping": "VMware by Broadcom",
"category": "Migration",
"name": "VMware HCX — Workload Migration & Mobility",
"description": "Large-scale application mobility and migration across data centers and clouds with minimal downtime.",
"businessProblems": [
"Risky, slow data center migrations",
"Need to evacuate or consolidate data centers",
"Cloud migration with downtime constraints"
],
"buyingSignals": [
"Mentions of data center exit, consolidation, or cloud migration",
"M&A requiring workload consolidation",
"Lease expiry or facility move driving migration"
],
"antiSignals": ["Already owns HCX per CRM"],
"targetBuyer": { "titles": ["VP Infrastructure", "Chief Architect", "Director IT"], "departments": ["IT", "Infrastructure"] },
"keywords": ["hcx", "migration", "workload mobility", "data center exit", "consolidation", "cloud migration", "lift and shift"]
},
{
"id": "cap_vmw_private_ai",
"grouping": "VMware by Broadcom",
"category": "AI Infrastructure",
"name": "VMware Private AI Foundation (with NVIDIA)",
"description": "Run and govern generative AI and ML workloads on-prem with GPU optimization, keeping data private and controlled.",
"businessProblems": [
"Need to run AI on private data without exposing it to public clouds",
"GPU cost and utilization challenges",
"Governance and control over AI infrastructure"
],
"buyingSignals": [
"Executive posts about generative AI, data privacy, or GPU strategy",
"Hiring ML/AI platform or MLOps engineers",
"Mentions of on-prem AI, RAG, or private LLM initiatives"
],
"antiSignals": ["Already owns Private AI Foundation per CRM"],
"targetBuyer": { "titles": ["CTO", "Head of AI/ML Platform", "VP Infrastructure"], "departments": ["Engineering", "IT"] },
"keywords": ["private ai", "generative ai", "gpu", "nvidia", "mlops", "llm", "on-prem ai", "data privacy", "machine learning"]
}
],
"bundleSignals": [
{
"capabilityIds": ["cap_vmw_vcf", "cap_vmw_nsx", "cap_vmw_aria"],
"description": "Data center modernization / cloud repatriation signals → pitch full VCF stack (compute + network security + cloud management)."
},
{
"capabilityIds": ["cap_iam_siteminder", "cap_iam_vip", "cap_iam_pam"],
"description": "Zero-trust or audit-finding signals → pitch the Symantec identity bundle (access mgmt + MFA + privileged access)."
},
{
"capabilityIds": ["cap_mf_endevor", "cap_mf_brightside"],
"description": "Mainframe modernization + next-gen talent signals → pitch Endevor + Brightside DevOps modernization together."
},
{
"capabilityIds": ["cap_es_rally", "cap_es_clarity", "cap_es_valueops_insights"],
"description": "Agile/transformation signals → pitch the ValueOps VSM platform (Rally + Clarity + Insights)."
},
{
"capabilityIds": ["cap_vmw_live_recovery", "cap_vmw_nsx"],
"description": "Ransomware/resilience signals → pitch Live Recovery + NSX/vDefend lateral security together."
}
],
"globalAntiSignals": [
"Competitor displacement win logged in CRM within the last 90 days",
"Account flagged as actively divesting the relevant business unit"
]
}