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SupportBot/.env.example

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# Chatwoot Agent Bot Configuration
# Your Chatwoot instance URL
CHATWOOT_URL=https://your-chatwoot-instance.com
# Bot webhook token (from Chatwoot bot settings)
BOT_WEBHOOK_TOKEN=your_bot_token_here
# Chatwoot API token (from your profile settings)
CHATWOOT_API_TOKEN=your_api_token_here
# Account ID in Chatwoot
CHATWOOT_ACCOUNT_ID=1
# Telegram notification settings (for escalations)
TELEGRAM_BOT_TOKEN=your_telegram_bot_token
TELEGRAM_CHAT_ID=your_chat_id
# Port for the webhook server
PORT=3001