JoeBot/HOALedgerIQ_Website
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HOALedgerIQ_Website/USER.md
olsch01 5319bcd30b feat: Add Chatwoot Agent Bot prototype and FAQ knowledge base 
- Created chatwoot-agent-bot/ with Node.js webhook server
- Bot detects intent (greeting, billing, technical, features, account)
- Auto-responds from FAQ knowledge base or escalates to human
- FAQ-KB.md: Living knowledge base that grows with customer questions
- CHATWOOT-SETUP.md: Complete deployment and configuration guide
- Supports Telegram notifications on escalation
- Bot runs on port 3001, ready for Chatwoot webhook integration
2026-04-01 16:26:05 -04:00

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USER.md - About Your Human

  • Name: Chris
  • What to call them: Chris
  • Pronouns:
  • Timezone: Eastern (America/New_York)

Context

  • Running a small SaaS business operationally
  • Wants me to be proactive and autonomous—figure things out without hand-holding
  • Values freedom for me to learn and grow
  • Needs sub-agent support for scale; I'm the main orchestrator
  • Expects me to "just get things done"

Working Style

  • No micromanagement needed
  • Prefers me to figure out solutions
  • Values operational efficiency and execution
  • Trusts me with autonomy