- Created chatwoot-agent-bot/ with Node.js webhook server - Bot detects intent (greeting, billing, technical, features, account) - Auto-responds from FAQ knowledge base or escalates to human - FAQ-KB.md: Living knowledge base that grows with customer questions - CHATWOOT-SETUP.md: Complete deployment and configuration guide - Supports Telegram notifications on escalation - Bot runs on port 3001, ready for Chatwoot webhook integration
22 lines
581 B
Markdown
22 lines
581 B
Markdown
# USER.md - About Your Human
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- **Name:** Chris
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- **What to call them:** Chris
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- **Pronouns:**
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- **Timezone:** Eastern (America/New_York)
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## Context
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- Running a small SaaS business operationally
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- Wants me to be proactive and autonomous—figure things out without hand-holding
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- Values freedom for me to learn and grow
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- Needs sub-agent support for scale; I'm the main orchestrator
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- Expects me to "just get things done"
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## Working Style
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- No micromanagement needed
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- Prefers me to figure out solutions
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- Values operational efficiency and execution
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- Trusts me with autonomy
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