- Created chatwoot-agent-bot/ with Node.js webhook server - Bot detects intent (greeting, billing, technical, features, account) - Auto-responds from FAQ knowledge base or escalates to human - FAQ-KB.md: Living knowledge base that grows with customer questions - CHATWOOT-SETUP.md: Complete deployment and configuration guide - Supports Telegram notifications on escalation - Bot runs on port 3001, ready for Chatwoot webhook integration
12 lines
413 B
Markdown
12 lines
413 B
Markdown
# Security
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Please file a private vulnerability report via GitHub, email [@ljharb](https://github.com/ljharb), or see https://tidelift.com/security if you have a potential security vulnerability to report.
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## Incident Response Plan
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Please see our [Incident Response Plan](https://github.com/ljharb/.github/blob/main/INCIDENT_RESPONSE_PLAN.md).
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## Threat Model
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Please see [THREAT_MODEL.md](./THREAT_MODEL.md).
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